Support and Refunds


Every purchase is fully supported with a money-back guarantee.
Enquiries will usually be answered within 24 hours of receipt of e-mail.



For our private customers your 100% guarantee gives you a full credit, within the first 90 days. The physical goods do need to be in a reasonable condition when we receive them and we ask for some verification that you have followed the teaching program 5 days a week, 30 minutes a day. Thank you.

Please allow 2 working days processing time for refunds which will be paid the same way as resources were originally purchased.

You may like to read our Shipping and Returns policy also.

  • Impressed Dad

    "Such a great tool to boost confidence in your child's reading. Tried and trusted."

    Linton Dodge, Christchurch

  • Whether or not English is the first language...

    I like the language they use in the Toxic Series. It has helped me with my English.

    Kritnesh (child), Wairakei

  • From NZ to Worldwide!

    "This is such a great way to get kids reading! 

    Love it!"

    Carol Williams, South Africa